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Some FAQs from our Ebay Store
Can I Special Order Certain Cabinets? All of the
Cabinets we offer are fabricated and prepackaged overseas. Once here in
the U.S., The packages are simply pulled off of a shelf and sent
directly to you so there's not much of a chance for box alterations or
accessory installation. The Various Stains, Glazes, Wood Species and
Door Profiles are not interchangeable. Each cabinet (name) line is
separate and individual....we can't offer the honey stained cabinets
with anything other than the honey stain. In other words, what you see
is what you get.
Can I pick up my order from your warehouse to save on
freight? Most of our warehouses prefer to distribute through a
Dealer Network and do not allow customer pick ups. In short, the
shipper's terminals are not set up to handle a retail transaction which
triggers the collection of sales tax (which can wipe out your
freight savings).
How do I qualify for an ADI Dealership? In most
cases, Dealerships are available to Established Kitchen and Bath
Professionals Only. Requirements such as Physical store front, EIN#,
Design and layout experience, etc. There are also some restrictions as
to what door styles may be available in your area.
How do I get Samples? Some of the individual
cabinet lines do offer single doors for purchase. Typically, they run
$20 to $25 each including postage. We also offer small pieces of
matching trim for color match. Many clients opt to purchase a single
small cabinet from their design before committing to the entire project.
This option lets you see the ease of assembly and the workmanship as
well as the color and finish details.
Do you charge sales tax? For most clients,
No. The exception is shipments going into the State of FL. I have argued
with them til blue in the face but the bottom line is that we are a
registered FL Corporation, with an office in FL and selling products to
FL residents. Any FL business with a resale certificate would of course
be exempt.
Who manufactures your cabinets? All of our
cabinets are fabricated, packaged and imported from China. I have seen
pictures and names of some of the plants but most are written in
Chinese??? The warranties are covered by the manufacturers but goes
through a chain of brokers and distributors. Alert Data, Inc (ADI
supply) (RTA Kitchen Cabinet) is fully responsible and will back the
cabinets against defects.
Do you offer other Cabinet Lines or door styles?
We currently offer 40 different door styles. All with solid wood face
and door frames, all with plywood boxes. If you see anything you like,
give us a call 386-761-9949.
Below are some very informative questions and
answers coming from ebay and our websites.
Q: Are the upper cabinets available in 42" height? I'm looking for cabinets (or combined with top trim) that will go to the ceiling. What about RTA quality? I've been looking at cabinets for a while on eBay, and I'm unsure of the RTA quality.
A: Hello and thank you for the inquiry. Almost all of our suppliers offer 30 and 42 inch high wall cabs and many offer 36s for that staggered look. Venetian maple has 30,36 and 42.... go to the ceiling?....Standard installations procedures will set the bottom of your wall cabs at 54 inches off of the floor so the top of a 42 will finish at 96 inch.
The quality of the RTAs is great! With the solid wood face frames and plywood boxes, they're hard to match with a domestic manufactured cabinet. on a scale of 1 to 10....I would score the quality at about 7 or 8. There is a few draw backs to the RTAs to consider....they do require your time for assembly and the door profiles and finish (color) selections can be a bit limited. Statistically, Most of our DIY clients are attracted by pricing, quality and speed of delivery (in that order)..... Quite often, clients will purchase a single cabinet prior to buying the whole project.
Q: Would these cabinets work only in the layout specified in the picture? I have an L shape layout, but I am very confused as to the size and spacing of these cabinets. Thanks
A: Hello and thank you for the inquiry. We rarely sell the exact set of cabinets as shown in the 10x10 layout. We are glad to work with you to help design a custom package....that fits your needs. For example...your refrigerator, window,
sink may be in a different location. The 10x10 ads are simply to give you an idea of the pricing rather than limit your selection to that single parts list. If we reach an agreement, We will gladly run a
separate buy it now auction (with your customized parts list) so you can maintain the ebay/paypal protection.
Q: What do you charge for designing a custom kitchen for me. Can you send me a price list for your extras and upgrades
A: We don't charge for basic design services and would like to show you what we can do for you!
Although our free design service does have time limits and our system will often make substitutions to match our cabinet SKU offering, the design service is focused on giving you an accurate quote. If you need to see multiple combinations of layouts with 3d color view, (all the bells and whistles) you may want to consider a professional design service. I encourage you to
at least give us a try....its free...no obligations...no strings attached. However, Our service does require a little effort on your end. Could you fax or email us a rough sketch of your project? We need an idea of your wall dimensions and appliance,sink,window,etc locations. Accurate measurements can save us both a lot of headaches. Would also need your ship to zip code (to calculate freight) and your regular email address (we will send you pdf files) (Ebay doesn't allow
attachments on their mail system).
Unlike a conventional shop, we don't have much in the way of upgrades or extra charges. The price lists published here are pretty much all there is....freight is determined by your distance from the shipping warehouse and weight of your order. Most warehouses have a pallet charge or packing charge ranging from $20 to $40. Sales tax is added only to orders shipped into the state of FL.
Q: I also need to ask you in your professional opinion, how do they compare to kraft mid and johnsonville? I see they are all wood but how do the finishes hold up? Are they urethane? Sorry for the 20 questions
A: Please, Ask all the questions you want. I'll will answer them as honestly and quickly as possible. I would much rather inform now than surprise you later!
I used to sell kraftmaid but not sure about johnsonville? I should mention that all of our cabinets and most of the RTAs on the market today are imported from China. Many of the door styles offered are actually close copies of American made "best sellers". The RTAs have several drawbacks.... Limited SKUs, as in fewer parts to design with when compared to semi-custom lines. Limited color and door style selection as in most RTA Distributors offer 3 or 4 door styles and each style is usually available in 1 color only....and RTA stands for "ready to assemble" as the cabinets are shipped to you unassembled. The advantages are lower price with better quality and quicker delivery.
The standard RTA cabinet will have a comparable overall finish to mid range domestic manufacturers (like kraftmaid) but I wouldn't call it superior. Wood selection (as in grading for color and grain match) is about the same or maybe a bit
better on our more expensive lines. Urethane? we typically advertise a "catalyzed protective coat" which just means a poly clear coat with an additive to make it dry fast. The catalyst is used by most manufacturers to add durability without making the finish so hard that it is prone to scratches. When we "spec" a new door style with
Chinese manufacturers, we usually ask for a magnamax equivalent.
Q: I am no expert and appreciate your input. How do you feel about wall ovens and a slide in
cook top as opposed to a range? What if we add cabinets on the wall opposite the window no counter just cabinets? would that occupy too much space? Note the house is not built yet and If I need to chage the french doors to a single door for more room i can do that as well but would prefer not to do that. What about cabinets over the pennisula? I appreciate you working with me. Thank you! Jason
Please let me know what you think
A: Hello J, the imported stock cabinets have some drawbacks when designing with larger than standard appliances.... namely, most of our lines don't offer
large bridge cabinets to set over refrige/range (largest is 39"). Can be done but requires a little carpentry work on your end. A lot will
also depend on your ceiling height?
Personally, I don't care for the oven/cook top combo as it is overpriced, complicates the work flow
and would further "shrink" your room. The large "tall cabinets" like oven/pantry/refrig tend to overwhelm
a smaller floor plan both visually and functionally. Fill the wall opposite the window? Is there a french door there? Moving the Refrig/pantry to that wall may not add much more storage space but would definitely allow more usable counter space around the range and visually give symmetrical placement of the cooking center. Cabs over peninsula? Can be done but again, our SKU offering limits sizes and configurations and a lot still depends on the ceiling height.???
Q: Is this pricing set, or can I make an offer?
A: Hello and thank you for the inquiry. Its not that we
aren't open to offers but have had to remove that option from our Ebay ads. Too many
ridiculous offers. Please shop around, compare apples to apples, and you will find our prices are quite reasonable. Some competitors have added a $1000 or more to their quotes so they can offer you free freight and discounts....
Have we quoted your project? We would prefer to do business in a more
ethical manner that gives you our best price up front.
Questions??????? Call us 386-761-9949 Mon thru Fri
9a to 4p EST
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